Effective Date: 14/10/2025
At Shiva Group, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, or lead forms.
1. Information We Collect
When you fill out our forms or contact us, we may collect the following information:
Personal Information: Name, phone number, email address, city/location.
Project Details: Type of architecture project (e.g., new home, villa, renovation, commercial space).
Additional Information: Any messages or notes you provide regarding your project.
We only collect information that is voluntarily submitted by you.
2. How We Use Your Information
Your information is used for the following purposes:
To contact you regarding your architecture project inquiry.
To provide consultation, project planning, or relevant services.
To improve our services, communication, and customer experience.
To send important updates, announcements, or service-related communications (if you opt-in).
Your information will not be sold, shared, or rented to third parties for marketing purposes.
3. Data Storage and Security
We store your information securely using industry-standard technology and practices.
Only authorized Shiva Group personnel have access to your personal information.
We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure.
4. Cookies and Tracking
Our website may use cookies or tracking technologies to enhance user experience and gather anonymous analytics.
Cookies do not collect personal information unless you voluntarily provide it through forms or inquiries.
5. Third-Party Services
We may use trusted third-party platforms (e.g., Meta, Google, WhatsApp) to manage lead submissions and communications.
Personal information shared through these platforms is only used for the purpose of contacting you and delivering requested services.
6. Your Rights
You have the right to:
Access, update, or correct your personal information.
Request deletion of your personal data from our records.
Opt-out of marketing communications at any time.
To exercise your rights, please contact us at:
Email: info@shivagroup.in
Phone/WhatsApp: +91-7290017108
7. Children’s Privacy
Shiva Group’s services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website: https://shivagroup.in/privacy-policy
Please review it periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you can contact us:
Shiva Group
B1/54, Malviya Nagar, New Delhi – 110017
Phone: 011-41830217 / 18
Mobile / WhatsApp: +91-7290017108
Email: info@shivagroup.in